Contact Us
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At FWRD our top priority is providing you with the best online shopping experience. Our team is always available to assist you with any question or need. Please contact our Customer Service team via phone, email or live chat for assistance.
You may reach us by
Phone (Domestic): 1-866-434-3169
Phone (International): +1-562-407-3230
Email: service@fwrd.com
Russian Email: service.ru@fwrd.com
Hours of Operation
Mon - Thu: 5:00am - 10:00pm PST
Friday: 5:00am - 5:00pm PST
Saturday: 7:00am - 3:30pm PST
Sunday: 7:00am - 3:30pm PST
Questions about your order?
Email us directly at service@fwrd.com or fill out our form below for a faster response.
Want to report a bug?
Complete the form below to report a site/app bug. Tapping "SUBMIT Report" will also send us your browser info or app data so we may best diagnose the issue.
Mailing Address
FWRD.com
12889 Moore St
Cerritos, CA 90703
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